Privacy Policy

Digital Mock Service

Last updated: [23/02/2026]

Digital Mock Service (“we”, “our”, or “us”) is committed to protecting the privacy and security of personal data. This policy explains how we collect, use, store, and protect information when schools use our mock examination and assessment services.

If you have any questions about this policy, please contact us at:
Email: [your email address]

1. Who We Are

Digital Mock Service provides externally marked digital mock examinations and diagnostic assessments for UK secondary schools, including GCSE and Cambridge National qualifications.

2. Information We Collect

We only collect personal data that is necessary to deliver our services.

This may include:

School Staff Data

  • Name

  • Email address

  • School or organisation name

  • Contact details provided through enquiries or bookings

Student Data

  • Student name or candidate identifier (as provided by the school)

  • Assessment responses submitted through our platform

  • Assessment results and feedback

We encourage schools to use candidate numbers instead of full names wherever possible to minimise personal data.

3. How We Use Personal Data

We use collected information solely for the purpose of delivering our educational services, including:

  • Providing access to assessments

  • Marking student work

  • Producing feedback and performance data

  • Communicating with schools regarding services

  • Improving the quality of our assessments

We do not sell, rent, or share personal data for marketing purposes.

4. Legal Basis for Processing

We process data under the following lawful bases:

  • Contractual necessity — to deliver services requested by a school

  • Legitimate educational interest — to provide assessment, marking, and feedback services

Schools remain the data controller for student data. Digital Mock Service acts as a data processor on behalf of the school.

5. Data Storage and Security

We take appropriate security measures to protect personal data.

This includes:

  • Secure cloud-based platforms

  • Password-protected systems

  • Restricted access to authorised personnel only

  • Secure transmission of data

We work with reputable technology providers who maintain appropriate security standards.

6. Data Retention

Personal data is retained only for as long as necessary to deliver the service.

Unless otherwise agreed with the school:

  • Student data is normally deleted within 6 months of assessment completion

  • Contact data may be retained for administrative and communication purposes

Schools may request deletion earlier if required.

7. Data Sharing

We do not share personal data with third parties except where necessary to provide the service, such as:

  • Secure hosting providers

  • Technology platforms used to deliver assessments

We do not transfer data outside the UK unless appropriate safeguards are in place.

8. Your Rights

Under UK data protection law, individuals have the right to:

  • Access their personal data

  • Request correction of inaccurate data

  • Request deletion of data where appropriate

  • Restrict or object to processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Requests should be directed to the school in the first instance, as they are the data controller.

9. Cookies and Website Data

Our website may collect limited technical information such as browser type or usage data to improve functionality.

We do not use tracking cookies for advertising purposes.

10. Contact

If you have any questions about this Privacy Policy or how data is handled, please contact:

Digital Mock Service
Email: jordan@digitalmockservice.co.uk

11. Policy Updates

We may update this policy from time to time. The latest version will always be available on our website.